Spring Health, MD-Led Platform

Spring Health is a New York-based mental health technology company founded in 2016 by CEO April Koh and Chief Science Officer Adam Chekroud. The company's founding premise is that the mental health system's biggest failure is not a shortage of therapists but a mismatch problem: patients end up in the wrong type of care, wasting time and money before finding something that works. Spring Health's solution is Precision Mental Healthcare, a clinically validated AI model that analyzes member intake data and maps each person to the specific care modality most likely to produce outcomes — whether that is digital CBT, one-on-one coaching, weekly therapy, or psychiatric medication management. Spring Health operates exclusively through employer and health plan contracts. It is not a direct-to-consumer service — individuals cannot sign up or purchase access independently. The company sells to HR leaders and benefits administrators at large employers, then provides those employers' workforce (and covered household members) with access to the full platform as a benefit. As of early 2026, Spring Health covers more than 50 million lives globally across more than 500 employer clients, including a significant number of Fortune 500 companies. The clinical network includes therapists, psychiatrists, and coaches available virtually in all 50 states and in person in major metropolitan areas. Spring Health offers care in more than 30 languages and across more than 200 countries, reflecting its growing international footprint. Member-facing features include a Care Navigator — a dedicated licensed clinician assigned to each member — digital self-guided programs, employer-specific resources, and medication management for conditions including depression, anxiety, ADHD, and mood disorders. Spring Health's published clinical outcomes are notable: a peer-reviewed study of nearly 53,000 patients published in late 2025 found that 92.3% of members reliably improved or recovered from depression or anxiety, and 61.7% reached full remission. The company also offers employers a formal ROI guarantee, projecting cost-neutral outcomes in year one and 2x returns by year three — an unusual commitment for a behavioral health platform backed by independent validation from the Validation Institute. For employees whose companies have purchased Spring Health, it represents among the fastest and most clinically rigorous access points to mental health care available in the employer benefits market. For individuals without an employer contract, it is simply not an option. wrong type of care, wasting time and money before finding something that works. Spring Health's solution is Precision Mental Healthcare, a clinically validated AI model that analyzes member intake data and maps each person to the specific care modality most likely to produce outcomes — whether that is digital CBT, one-on-one coaching, weekly therapy, or psychiatric medication management. Spring Health operates exclusively through employer and health plan contracts. It is not a direct-to-consumer service — individuals cannot sign up or purchase access independently. The company sells to HR leaders and benefits administrators at large employers, then provides those employers' workforce (and covered household members) with access to the full platform as a benefit. As of early 2026, Spring Health covers more than 50 million lives globally across more than 500 employer clients, including a significant number of Fortune 500 companies. The clinical network includes therapists, psychiatrists, and coaches available virtually in all 50 states and in person in major metropolitan areas. Spring Health offers care in more than 30 languages and across more than 200 countries, reflecting its growing international footprint. Member-facing features include a Care Navigator — a dedicated licensed clinician assigned to each member — digital self-guided programs, employer-specific resources, and medication management for conditions including depression, anxiety, ADHD, and mood disorders. Spring Health's published clinical outcomes are notable: a peer-reviewed study of nearly 53,000 patients published in late 2025 found that 92.3% of members reliably improved or recovered from depression or anxiety, and 61.7% reached full remission. The company also offers employers a formal ROI guarantee, projecting cost-neutral outcomes in year one and 2x returns by year three — an unusual commitment for a behavioral health platform backed by independent validation from the Validation Institute. For employees whose companies have purchased Spring Health, it represents among the fastest and most clinically rigorous access points to mental health care available in the employer benefits market. For individuals without an employer contract, it is simply not an option.