Headway, Telehealth Platform
In-network therapy marketplace connecting patients with affordable mental health providers.
Quick facts
Price
$20–$60/visit
Insurance
Aetna, Cigna, Blue Cross Blue Shield, +3 more
States
30 states
Medications
Not reported
Service model
Not reported
Coaching
Not included
FDA-approved only
No
How Headway compares
Headway has become one of the most effective platforms for finding affordable in-network therapy, handling the complex insurance credentialing process that keeps many qualified therapists out of insurance networks. The result is a larger pool of available in-network providers than patients typically find on their own. The tradeoff is that Headway is a marketplace connecting patients with independent providers rather than an integrated clinical platform — care quality and experience vary by individual therapist, and Headway does not provide the clinical oversight or outcome tracking that platforms like Lyra Health or SonderMind offer.
About
Headway operates as a therapist marketplace that connects patients with in-network providers, making it one of the most affordable therapy options for insured patients. The platform accepts six major insurance carriers and patients typically pay only their copay — often $20-$40 per session versus $100+ for out-of-network alternatives. Headway operates in 13 states and focuses on matching patients with therapists based on specialty, availability, and insurance compatibility. Where Headway differs from direct-to-consumer platforms like BetterHelp is the insurance model: BetterHelp charges a flat subscription regardless of insurance, while Headway routes patients through their existing coverage. The tradeoff is that Headway is a marketplace, not a clinical practice — the platform connects patients with independent therapists rather than employing them directly, which means quality and approach vary by provider. Headway also does not offer psychiatry or medication management. For patients with insurance who want affordable therapy with transparent copays, Headway is one of the strongest options. For patients who need medication or have no insurance, other platforms will be more appropriate.
What's Included
Convenience
Pricing
Headway is an insurance-first platform — if you have coverage through Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, Humana, Medicare, or other major plans, you typically pay only your copay, usually $20–$60 per session. Headway does not charge a platform fee or membership fee. Without insurance, self-pay rates vary by provider and typically run $100–$200 per session. Headway handles all insurance verification and billing, so there are no surprise bills after your appointment.
Who this is best for
Patients with health insurance who want affordable, in-network therapy or psychiatry without navigating the billing complexity themselves. Headway is especially useful for finding providers who accept specific plans like Aetna, Cigna, BCBS, or UnitedHealthcare — the directory shows real-time insurance acceptance and availability, eliminating the guesswork that comes with calling individual practices.
What to expect
After selecting a provider and booking through Headway, you'll receive a confirmation with your appointment details. Headway verifies your insurance benefits in advance and handles all billing directly with your insurer. Sessions are conducted via secure video from any device. Most patients pay only their standard therapy copay — typically $20–$60 per session with major insurance plans. If you don't have insurance, self-pay rates vary by provider and typically run $100–$200 per session. There are no platform fees or subscription charges.
Telehealth delivery: Video sessions through Headway platform or provider preference.
How to book
Search Headway's directory for a therapist or psychiatrist in your state who accepts your insurance. Filter by specialty, availability, insurance plan, and provider background. Book directly through the Headway platform — no referral or phone call needed. Headway verifies your insurance benefits in advance and handles all billing directly with your insurer, so you only pay your standard copay at the time of your appointment.
Seeing patients in 30 states
Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.
Insurance accepted
Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · Humana · Medicare
Contact the provider to verify your specific plan before scheduling.
Pricing
$20–$60/visit
Pricing is based on publicly available information and may vary.
Details
Average wait: Same week
Frequently asked questions
Does Headway accept insurance?
Yes, Headway accepts the following insurance plans: Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, Humana, Medicare. Contact the provider directly to verify coverage for your specific plan.
What states does Headway serve?
Headway is licensed to see patients in 30 states: Texas, California, Florida, New York, Illinois, Washington, Georgia, Colorado, Ohio, Pennsylvania, Arizona, North Carolina, New Jersey, Virginia, Massachusetts, Maryland, Minnesota, Michigan, Wisconsin, Oregon, Tennessee, South Carolina, Connecticut, Indiana, Missouri, Nevada, Utah, Kentucky, Alabama, Louisiana. Telehealth providers must be licensed in the state where you are physically located during your visit.
How do I book with Headway?
Search Headway's directory for a therapist or psychiatrist in your state who accepts your insurance. Filter by specialty, availability, insurance plan, and provider background. Book directly through the Headway platform — no referral or phone call needed. Headway verifies your insurance benefits in advance and handles all billing directly with your insurer, so you only pay your standard copay at the time of your appointment.
What conditions does Headway treat?
Headway specializes in Mental Health & Psychiatry. Visit their profile for more details on the specific services and conditions they treat.
Get started
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Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.
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