BetterHelp, Telehealth Platform
World's largest online therapy platform with licensed therapists in all 50 states.
Quick facts
Price
$70-100/week self-pay; ~$23 avg copay with eligible insurance
Insurance
Aetna, Cigna, UnitedHealthcare, +2 more
States
12 states
Medications
Not reported
Service model
Not reported
Coaching
Not included
FDA-approved only
No
How BetterHelp compares
BetterHelp is the world's largest therapy platform with over 30,000 licensed therapists and multiple communication formats including video, phone, chat, and asynchronous messaging — offering more flexibility than any competitor. The matching system and ability to switch therapists at any time removes friction from finding the right fit. As of 2026, BetterHelp accepts insurance through select in-network plans (Aetna, Cigna, UnitedHealthcare, Optum, and regional Blue Cross Blue Shield plans), though availability varies by state and plan, and Medicaid, Medicare, and TRICARE are not accepted. The remaining tradeoffs: BetterHelp does not offer psychiatric medication management, and the subscription model means ongoing costs regardless of session frequency — patients who need medication alongside therapy, or whose plan is not in BetterHelp's network, should consider Talkiatry, Headway, or Grow Therapy.
About
BetterHelp is the largest online therapy platform by user volume, connecting patients with licensed therapists for individual, couples, and teen counseling via messaging, phone, and video. As of 2026, BetterHelp accepts insurance through select in-network plans, including Aetna, Cigna, UnitedHealthcare, Optum, and regional Blue Cross Blue Shield plans; BetterHelp states an average copay of $23 per session for eligible members, and availability depends on your state, plan, and whether an in-network therapist is available, so confirm coverage during signup. Medicaid, Medicare, and TRICARE are not accepted. Without insurance, sessions run approximately $70-$100 per week on a subscription basis. BetterHelp operates in 12 states through VirtualCareFinder and offers therapist matching based on preferences and availability. The key limitation for patients seeking psychiatric care is that BetterHelp provides therapy only — the platform cannot prescribe medication, diagnose ADHD, or provide psychiatric evaluation. Patients who need medication management alongside therapy will need a separate psychiatry provider like Talkiatry or Cerebral. For patients who want accessible, flexible therapy — with select in-network coverage or a predictable flat cash rate — BetterHelp delivers consistent availability and a large therapist network. For patients who need integrated therapy plus medication, a full-service platform is a better fit.
What's Included
Convenience
Pricing
$70-100/week subscription. Insurance accepted through select in-network plans.
Who this is best for
Patients who want flexible, accessible therapy — whether using one of BetterHelp's select in-network plans (availability varies by state and plan) or paying a flat weekly cash rate. Not ideal for patients who need medication management or psychiatric evaluation, or who rely on Medicaid, Medicare, or TRICARE.
What to expect
Match with a therapist within 24-48 hours. Communicate via messaging, phone, or video. Switch therapists anytime at no extra cost.
Telehealth delivery: Messaging, phone, and video via BetterHelp app and website.
Seeing patients in 12 states
Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.
Insurance accepted
Aetna · Cigna · UnitedHealthcare · Optum · Blue Cross Blue Shield
Contact the provider to verify your specific plan before scheduling.
Also accepts self-pay patients.
Insurance & coverage
As of 2026, BetterHelp accepts insurance through select in-network plans, including Aetna, Cigna, UnitedHealthcare, Optum, and regional Blue Cross Blue Shield plans (Anthem, CareFirst, Highmark). BetterHelp states an average copay of $23 per session for eligible members. Availability depends on your state, plan, and whether an in-network therapist is available, so confirm coverage during signup. BetterHelp does not accept Medicaid, Medicare, or TRICARE. HSA and FSA payments are accepted. Without insurance, subscription pricing runs $70 to $100 per week. Insurance details verified against betterhelp.com/insurance on July 31, 2026.
Pricing
$70-100/week self-pay; ~$23 avg copay with eligible insurance
Pricing is based on publicly available information and may vary.
Frequently asked questions
Does BetterHelp accept insurance?
Yes — as of 2026, BetterHelp accepts insurance through select in-network plans, including Aetna, Cigna, UnitedHealthcare, Optum, and regional Blue Cross Blue Shield plans (Anthem, CareFirst, Highmark). BetterHelp states an average copay of $23 per session for eligible members. Availability depends on your state, plan, and whether an in-network therapist is available, so confirm coverage during signup. BetterHelp does not accept Medicaid, Medicare, or TRICARE. Without insurance, subscription pricing runs $70 to $100 per week. Insurance details verified against betterhelp.com/insurance on July 31, 2026.
What states does BetterHelp serve?
BetterHelp is licensed to see patients in 12 states: Texas, California, Florida, New York, Illinois, Washington, Georgia, Colorado, Ohio, Pennsylvania, Arizona, North Carolina. Telehealth providers must be licensed in the state where you are physically located during your visit.
How quickly can I get an appointment with BetterHelp?
Most telehealth providers, including BetterHelp, offer appointments within a few days. Visit their booking page or contact them directly for current availability.
What conditions does BetterHelp treat?
BetterHelp specializes in Mental Health & Psychiatry. Visit their profile for more details on the specific services and conditions they treat.
Get started
View practice websiteCompare BetterHelp
VirtualCareFinder is a free resource for patients. We do not charge for access or sell your information. Listings are manually reviewed before going live. Always verify your insurance directly with the provider before scheduling.
Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.
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