BetterHelp, Telehealth Platform

BetterHelp is the largest online therapy platform by user volume, connecting patients with licensed therapists for individual, couples, and teen counseling via messaging, phone, and video. The platform does not accept insurance — sessions run approximately $65-$100 per week on a subscription basis, making it more expensive than in-network alternatives like Headway or Grow Therapy but more accessible for patients without insurance or those avoiding insurance-based provider networks. BetterHelp operates in 12 states through VirtualCareFinder and offers therapist matching based on preferences and availability. The key limitation for patients seeking psychiatric care is that BetterHelp provides therapy only — the platform cannot prescribe medication, diagnose ADHD, or provide psychiatric evaluation. Patients who need medication management alongside therapy will need a separate psychiatry provider like Talkiatry or Cerebral. For patients who want accessible, flexible therapy without the complexity of insurance billing, BetterHelp delivers consistent availability and a large therapist network. For patients who need integrated therapy plus medication, a full-service platform is a better fit. like Headway or Grow Therapy but more accessible for patients without insurance or those avoiding insurance-based provider networks. BetterHelp operates in 12 states through VirtualCareFinder and offers therapist matching based on preferences and availability. The key limitation for patients seeking psychiatric care is that BetterHelp provides therapy only — the platform cannot prescribe medication, diagnose ADHD, or provide psychiatric evaluation. Patients who need medication management alongside therapy will need a separate psychiatry provider like Talkiatry or Cerebral. For patients who want accessible, flexible therapy without the complexity of insurance billing, BetterHelp delivers consistent availability and a large therapist network. For patients who need integrated therapy plus medication, a full-service platform is a better fit.