Virtuwell
Fast, affordable online urgent care — 24/7, nurse practitioner evaluated.
Quick facts
Price
$59/visit
Insurance
Aetna, Cigna, Blue Cross Blue Shield, +5 more
States
45 states
Medications
Not reported
Service model
Not reported
Coaching
Not included
FDA-approved only
No
How Virtuwell compares
Virtuwell and GoodRx Care are the two most affordable on-demand telehealth urgent care platforms, both using asynchronous intake models at $59 or less per visit. Virtuwell is backed by HealthPartners' clinical infrastructure and has a longer operating history. GoodRx Care offers a broader condition scope and integrates prescription discounts. For patients in HealthPartners' insurance network, Virtuwell may be fully covered or available at the in-network urgent care copay.
About
Virtuwell is a telehealth urgent care service operated by HealthPartners, one of the largest nonprofit integrated health systems in the US. The platform offers 24/7 online urgent care for common conditions including sinus infections, UTIs, pink eye, cold and flu, rashes, and more than 60 other treatable conditions — evaluated and treated by licensed nurse practitioners entirely through a structured online questionnaire (no video call required in most cases). Virtuwell launched in 2010 and was one of the earliest digital urgent care platforms. The asynchronous model — patients complete a detailed symptom intake, NPs review and respond with a treatment plan within 30 minutes on average — allows for highly efficient care at a lower cost than on-demand video platforms. Virtuwell is strongest in the Midwest where HealthPartners' insurance network is most concentrated, but accepts patients across multiple states. At $59 per visit for uninsured patients (or standard copay with insurance), Virtuwell is among the most affordable urgent care telehealth options available.
What's Included
Convenience
Pricing
Virtuwell charges $59 per visit for uninsured patients. Most major insurance plans accept Virtuwell at standard urgent care copay rates. HealthPartners plan members may access Virtuwell at no additional cost. HSA and FSA funds are accepted.
Who this is best for
Adults seeking fast, affordable urgent care for common conditions (sinus infection, UTI, pink eye, rash, cold and flu) without waiting for a scheduled appointment or visiting an urgent care clinic in person. Virtuwell is particularly cost-effective for uninsured patients and those in HealthPartners' network.
What to expect
Visit virtuwell.com and select your condition. Complete the detailed symptom intake questionnaire. A licensed nurse practitioner reviews your intake and sends a diagnosis and treatment plan — typically within 30 minutes, 24 hours a day. If appropriate, a prescription is sent to your pharmacy.
How to book
Visit virtuwell.com, select your health concern, and complete the intake. No appointment or video call needed.
Seeing patients in 45 states
Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.
Insurance accepted
Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · Medicaid · Medicare · out-of-pocket · hsa-fsa
Contact the provider to verify your specific plan before scheduling.
Also accepts self-pay patients.
Pricing
$59/visit
Pricing is based on publicly available information and may vary.
Frequently asked questions
What is Virtuwell?
Virtuwell is a 24/7 online urgent care service from HealthPartners. Nurse practitioners evaluate your symptoms through a detailed questionnaire and provide a treatment plan within about 30 minutes — no video call required.
How much does Virtuwell cost?
Virtuwell charges $59 per visit for uninsured patients. Most insurance plans cover Virtuwell at standard urgent care copay rates.
What conditions does Virtuwell treat?
Virtuwell treats 60+ common conditions including UTIs, sinus infections, pink eye, strep throat, cold and flu, skin rashes, and more. Complex, high-acuity, or emergency conditions are outside its scope.
Does Virtuwell accept insurance?
Yes, Virtuwell accepts the following insurance plans: Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, Medicaid, Medicare, out-of-pocket, hsa-fsa. Contact the provider directly to verify coverage for your specific plan. They also accept self-pay patients.
What states does Virtuwell serve?
Virtuwell is licensed to see patients in 45 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Telehealth providers must be licensed in the state where you are physically located during your visit.
How do I book with Virtuwell?
Visit virtuwell.com, select your health concern, and complete the intake. No appointment or video call needed.
Get started
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Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.
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