One Medical
Modern primary care with same-day appointments and 24/7 virtual access — Amazon-backed.
Quick facts
Price
$199/mo
Insurance
Aetna, Cigna, Blue Cross Blue Shield, +4 more
States
All 50 states
Medications
Not reported
Service model
Not reported
Coaching
Not included
FDA-approved only
No
How One Medical compares
One Medical and Carbon Health are the two largest modern primary care networks with both in-person and telehealth components. One Medical has more established in-person clinic infrastructure in major metros and a stronger brand following Amazon's acquisition. Carbon Health has a more tech-forward urgent care model and is expanding more aggressively in suburban markets. For patients who want the flagship primary care membership experience with the backing of Amazon's infrastructure, One Medical is the premium option. For patients primarily seeking urgent care access or who live outside major metros, Carbon Health may be more geographically accessible.
About
One Medical is a membership-based primary care organization acquired by Amazon in 2023, offering a combination of in-person clinics (in major metro areas) and 24/7 virtual care. The platform is built around reducing friction in primary care: members can book same-day or next-day appointments, access providers via app messaging around the clock, and receive care without extended wait times. In addition to routine primary care (annual physicals, sick visits, prescription management, lab work), One Medical has expanded into specialty areas including behavioral health, pediatrics (through its Amazon-acquired Iora Health brand), and chronic condition management. The telehealth component works for most non-urgent primary care needs — including refills, minor illness, lab review, and care coordination — while in-person visits handle physicals, vaccinations, and examinations. One Medical accepts most major insurance plans and Medicare (for senior-focused Iora clinics). The $199/year membership fee covers the platform and enhanced access; most clinical costs are billed to insurance at standard rates. One Medical's quality varies by clinic location, but the technology platform and booking experience are consistently rated among the best in primary care telehealth.
What's Included
Convenience
Pricing
One Medical charges a $199/year membership fee ($99/year for Amazon Prime members). Clinical visits are then billed to your insurance at standard rates — typical copays apply. Without insurance, One Medical offers transparent self-pay rates. The membership covers same-day access, app messaging, and virtual care; it does not cover the cost of visits, labs, or prescriptions.
Who this is best for
Adults seeking a higher-quality primary care experience with same-day availability, 24/7 messaging access, and technology-forward booking — particularly patients in major metro areas who want both in-person and virtual primary care in one platform. Amazon Prime members benefit from the reduced membership rate. One Medical is especially strong for patients managing chronic conditions who want consistent primary care relationships.
What to expect
After joining and paying the annual membership fee, you download the One Medical app and register your insurance. You can book same-day or next-day appointments at local One Medical offices or schedule virtual visits. Between appointments, you can message providers directly through the app. Labs are ordered through One Medical's network, with results available in the app.
How to book
Visit onemedical.com and sign up for a membership. Amazon Prime members get a discounted rate. Download the app and book your first appointment — same-day slots are usually available.
Seeing patients in 50 states
Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.
Insurance accepted
Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · Medicare · out-of-pocket · hsa-fsa
Contact the provider to verify your specific plan before scheduling.
Also accepts self-pay patients.
Pricing
$199/mo
Pricing is based on publicly available information and may vary.
Details
Average wait: 1–3 days
Frequently asked questions
What is One Medical?
One Medical is a membership-based primary care platform (acquired by Amazon) with in-person clinics in major cities and 24/7 virtual care nationwide. The $199/year membership includes same-day appointments, app messaging, and streamlined care coordination.
Does One Medical accept insurance?
Yes. One Medical accepts most major insurance plans including Aetna, BCBS, Cigna, UnitedHealthcare, and Medicare. The $199/year membership fee is separate from insurance and not covered by most plans, though HSA/FSA funds may be used.
Is One Medical available outside major cities?
One Medical in-person clinics are in major metros (Boston, Chicago, LA, NYC, SF, Seattle, etc.). Virtual care through the app is available nationwide for telehealth-appropriate primary care needs.
What states does One Medical serve?
One Medical is licensed to see patients in 50 states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Telehealth providers must be licensed in the state where you are physically located during your visit.
How do I book with One Medical?
Visit onemedical.com and sign up for a membership. Amazon Prime members get a discounted rate. Download the app and book your first appointment — same-day slots are usually available.
What conditions does One Medical treat?
One Medical specializes in Primary Care. Visit their profile for more details on the specific services and conditions they treat.
Get started
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Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.
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