Eleanor Health
Comprehensive addiction and mental health treatment — medications, therapy, and coaching.
Quick facts
Price
Not reported
Insurance
Medicaid, Medicare, Aetna, +4 more
States
21 states
Medications
Not reported
Service model
Not reported
Coaching
Not included
FDA-approved only
No
How Eleanor Health compares
Eleanor Health provides a more comprehensive care model than buprenorphine-only platforms like Bicycle Health or Ophelia — it integrates addiction medicine, behavioral health therapy, and care navigation in a coordinated team. For patients with OUD who also have anxiety, depression, or trauma, Eleanor's co-occurring disorder capability is a meaningful differentiator. The tradeoff is a more involved intake process than streamlined prescribing-only platforms.
About
Eleanor Health is a value-based addiction and mental health company providing treatment for opioid use disorder, alcohol use disorder, and co-occurring mental health conditions through a combination of telehealth and community-based care. Founded in 2019 and backed by General Catalyst (Series D), Eleanor Health has raised over $137 million and expanded to 20+ states including Florida (December 2024) and joined Cigna/Evernorth's provider network (October 2025). The platform's clinical model goes beyond prescribing: Eleanor Health provides a multidisciplinary team including physicians (for medication management), therapists, and care navigators who work together on a patient's recovery and mental health goals. Buprenorphine-naloxone for OUD and naltrexone for alcohol use disorder are the primary medications, alongside integrated behavioral health therapy. Eleanor Health emphasizes long-term outcomes and care quality, with value-based payment arrangements that align clinical incentives toward recovery rather than visit volume. For patients with OUD or alcohol use disorder who also need mental health support, Eleanor Health's integrated approach is one of the most comprehensive in telehealth addiction care.
What's Included
Convenience
Pricing
Eleanor Health accepts Medicaid, Medicare, Aetna, BCBS (Cigna/Evernorth network), and UnitedHealthcare. Most insured patients pay only their standard copay. Eleanor Health operates on a value-based model, meaning care quality and outcomes are prioritized over visit volume.
Who this is best for
Adults with opioid use disorder, alcohol use disorder, or co-occurring SUD and mental health conditions who want comprehensive care beyond medication management — including therapy and care navigation. Eleanor Health is particularly strong for patients on Medicaid or Cigna plans in its service states.
What to expect
Complete Eleanor Health's intake form online. A care coordinator contacts you to schedule a clinical assessment with a physician and, where relevant, a therapist. Your care team is assigned based on your needs and includes ongoing medical, behavioral, and coaching support.
How to book
Visit eleanorhealth.com and complete the intake form. A care coordinator reaches out within 24–48 hours to begin the enrollment process.
Seeing patients in 21 states
Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.
Insurance accepted
Medicaid · Medicare · Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · out-of-pocket
Contact the provider to verify your specific plan before scheduling.
Also accepts self-pay patients.
Details
Average wait: 1–3 days
Frequently asked questions
What does Eleanor Health treat?
Eleanor Health treats opioid use disorder (with buprenorphine) and alcohol use disorder (with naltrexone), alongside co-occurring mental health conditions including anxiety, depression, and trauma, through integrated medical and behavioral health care.
Does Eleanor Health accept Medicaid?
Yes. Eleanor Health is Medicaid-participating in most of its operating states, and is in-network with Cigna/Evernorth and other major commercial plans.
How is Eleanor Health different from other MAT platforms?
Eleanor Health provides a multidisciplinary team — physician, therapist, and care navigator — for patients with both addiction and mental health needs. Unlike buprenorphine-only telehealth platforms, Eleanor integrates behavioral health care alongside medication management.
Does Eleanor Health accept insurance?
Yes, Eleanor Health accepts the following insurance plans: Medicaid, Medicare, Aetna, Cigna, Blue Cross Blue Shield, UnitedHealthcare, out-of-pocket. Contact the provider directly to verify coverage for your specific plan. They also accept self-pay patients.
What states does Eleanor Health serve?
Eleanor Health is licensed to see patients in 21 states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington. Telehealth providers must be licensed in the state where you are physically located during your visit.
How do I book with Eleanor Health?
Visit eleanorhealth.com and complete the intake form. A care coordinator reaches out within 24–48 hours to begin the enrollment process.
What conditions does Eleanor Health treat?
Eleanor Health specializes in Mental Health & Psychiatry. Visit their profile for more details on the specific services and conditions they treat.
Get started
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Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.
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