VirtualCareFinder
CH

Charlie Health

Virtual intensive outpatient mental health treatment for teens and young adults.

Verified listingAetnaCigna+3 moreLicensed in 32 states

Quick facts

Price

Not reported

Insurance

Aetna, Cigna, Blue Cross Blue Shield, +2 more

States

32 states

Medications

Not reported

Service model

Not reported

Coaching

Not included

FDA-approved only

No

How Charlie Health compares

Charlie Health is the leading virtual IOP for adolescents and young adults in telehealth. Its closest comparisons are traditional in-person IOPs and partial hospitalization programs (PHPs), not weekly therapy platforms. For families needing intensive support for a young person who is struggling but not requiring inpatient hospitalization, Charlie Health fills a critical gap that most telehealth platforms do not address.

About

Charlie Health is a virtual intensive outpatient program (IOP) designed specifically for teens and young adults aged 11–34 experiencing mental health crises, significant distress, or conditions that require more support than weekly outpatient therapy can provide. Founded in 2020, Charlie Health operates across 30+ states and uses a telehealth-delivered IOP model: patients attend multiple group therapy sessions per week (typically 3–6 hours per day, multiple days per week) alongside individual therapy and family sessions, all through secure video. The platform treats depression, anxiety, trauma, self-harm, suicidal ideation, substance use, eating disorders (non-medical stabilization), and other conditions that sit between outpatient and inpatient care in acuity. Charlie Health accepts most major insurance plans and has built a reimbursement model that makes IOP-level care accessible without residential program costs. Clinical teams include licensed therapists, psychiatrists for medication management, and case managers. Charlie Health is not appropriate for patients requiring medical stabilization, 24-hour supervision, or inpatient-level psychiatric care — it serves the IOP level of the continuum. For families looking for intensive virtual mental health care for a young person in crisis or struggling significantly, Charlie Health is one of the few telehealth-first IOP options at scale.

What's Included

Therapy / CounselingMedication ManagementInitial Evaluation & Diagnosis

Convenience

Evening & Weekend HoursCouples / Family Sessions

Pricing

Charlie Health accepts most major insurance plans including Aetna, BCBS, Cigna, and UnitedHealthcare. IOP services are covered by most commercial plans under mental health parity law, though deductibles and out-of-pocket maximums apply. Charlie Health's admissions team conducts insurance verification before starting the program. Self-pay options are available.

Who this is best for

Adolescents and young adults (ages 11–34) experiencing significant mental health distress — depression, anxiety, trauma, self-harm, suicidal ideation, or substance use — who need more intensive support than weekly therapy but do not require inpatient hospitalization. Also appropriate as a step-down from residential or inpatient care. Families who want their young person to remain at home during treatment while receiving intensive clinical support.

What to expect

The admissions process begins with a clinical assessment call where a Charlie Health clinician evaluates the patient's level of care needs. If IOP is appropriate, the team conducts insurance verification and schedules a start date, typically within 3–7 days. The program runs multiple sessions per week (mornings, afternoons, or evenings depending on age group), each consisting of group therapy, individual therapy, and family sessions — all virtual. Psychiatry is available for medication management.

How to book

Visit charliehealth.com and complete the intake form, or call the admissions team directly. A clinical admissions specialist contacts you within 24 hours to schedule an assessment call.

Seeing patients in 32 states

AZCACOCTDEFLGAIDILINKYMAMDMIMNMOMTNCNJNMNYOHORPASCTNTXUTVAWAWIWY

Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.

Insurance accepted

Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · out-of-pocket

Contact the provider to verify your specific plan before scheduling.

Also accepts self-pay patients.

Details

Average wait: 1–3 days

Frequently asked questions

What is Charlie Health?

Charlie Health is a virtual intensive outpatient program (IOP) for teens and young adults ages 11–34. Patients attend structured group and individual therapy sessions multiple days per week via video, designed for those who need more support than standard weekly therapy.

Does Charlie Health accept insurance?

Yes. Charlie Health accepts most major insurance including Aetna, BCBS, Cigna, and UnitedHealthcare. IOP is covered by most commercial plans under mental health parity law.

How is Charlie Health different from regular therapy?

Charlie Health provides IOP-level care — multiple hours of therapy several days per week — compared to weekly 50-minute outpatient sessions. It is appropriate for patients in crisis or with conditions that require more intensive intervention than standard therapy.

What states does Charlie Health serve?

Charlie Health is licensed to see patients in 32 states: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Missouri, Montana, North Carolina, New Jersey, New Mexico, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming. Telehealth providers must be licensed in the state where you are physically located during your visit.

How do I book with Charlie Health?

Visit charliehealth.com and complete the intake form, or call the admissions team directly. A clinical admissions specialist contacts you within 24 hours to schedule an assessment call.

What conditions does Charlie Health treat?

Charlie Health specializes in Mental Health & Psychiatry. Visit their profile for more details on the specific services and conditions they treat.

Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.

Are you this provider?

Claim this listing to update your info and respond to inquiries.

Claim listing →