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Brightline

Virtual mental health and behavioral care for children, teens, and families.

Verified listingAetnaCigna+4 moreLicensed in 26 states

Quick facts

Price

Not reported

Insurance

Aetna, Cigna, Blue Cross Blue Shield, +3 more

States

26 states

Medications

Not reported

Service model

Not reported

Coaching

Not included

FDA-approved only

No

How Brightline compares

Brightline and Little Otter both provide pediatric telehealth mental health care with family involvement. Brightline serves a broader age range and has a stronger employer benefits channel. Little Otter focuses specifically on young children (under 8) and their parents. Charlie Health provides IOP-level care for adolescents in crisis. Brightline fills the middle ground for families who need structured but not intensive outpatient care for a child with behavioral or mental health needs.

About

Brightline is a telehealth platform providing mental health and behavioral care for children, adolescents, and families — offering therapy, coaching, and psychiatry through a unified family care model. Founded in 2019, Brightline serves children and teens with ADHD, anxiety, depression, behavioral challenges, autism support, and family adjustment issues, with a care model that explicitly includes parents and family members as active participants in treatment. Services range from behavioral coaching (for parents and children dealing with behavioral or developmental challenges) to full therapy and psychiatric medication management. Brightline works primarily through employer benefits and insurance but has direct patient access. The family-centered philosophy — providing support to the whole family system rather than just the identified patient — is a clinical differentiator from child-only therapy platforms. Brightline is appropriate for families who want coordinated care for a child's behavioral or mental health needs alongside parent support, delivered through telehealth.

What's Included

Therapy / CounselingMedication ManagementInitial Evaluation & DiagnosisHealth Coaching

Convenience

Couples / Family Sessions

Pricing

Brightline accepts major commercial insurance and many employer health plans. Check with your employer HR department to see if Brightline is a covered benefit. Out-of-pocket costs depend on your plan's mental health copay and deductible.

Who this is best for

Families with children or adolescents experiencing ADHD, anxiety, depression, behavioral challenges, or developmental support needs who want coordinated telehealth care that includes parent coaching alongside child therapy. Brightline is particularly valuable through employer benefits that cover the platform.

What to expect

Complete Brightline's intake on their website. A care coordinator matches your family with the appropriate care team — a therapist, coach, or psychiatrist based on needs. Care plans include child sessions, parent coaching, and family sessions. Medication management is available through Brightline psychiatry.

How to book

Visit hellobrightline.com and complete the family intake form. A care coordinator contacts you to design a care plan.

Seeing patients in 26 states

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Telehealth providers must be licensed in the state where you are located. If your state is not listed, this provider cannot legally see you.

Insurance accepted

Aetna · Cigna · Blue Cross Blue Shield · UnitedHealthcare · out-of-pocket · hsa-fsa

Contact the provider to verify your specific plan before scheduling.

Also accepts self-pay patients.

Details

Average wait: Same week

Frequently asked questions

What is Brightline?

Brightline provides telehealth mental health and behavioral care for children, teens, and their families — including therapy, coaching, and psychiatry — through a family-centered care model.

Does Brightline accept insurance?

Yes. Brightline accepts major commercial insurance and many employer benefit plans. Contact your HR department to check if Brightline is covered as an employer benefit.

What ages does Brightline serve?

Brightline serves children and teens, typically ages 1–17, as well as their parents. Services range from parent coaching for toddler behavioral challenges to therapy and psychiatry for adolescents.

What states does Brightline serve?

Brightline is licensed to see patients in 26 states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. Telehealth providers must be licensed in the state where you are physically located during your visit.

How do I book with Brightline?

Visit hellobrightline.com and complete the family intake form. A care coordinator contacts you to design a care plan.

What conditions does Brightline treat?

Brightline specializes in Mental Health & Psychiatry. Visit their profile for more details on the specific services and conditions they treat.

Information on this page, including pricing, insurance acceptance, and state availability, is subject to change. Please confirm all details directly with the provider before making healthcare decisions.

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